Student Support Services

Student support services are available at all Nortwest’s campuses. Student support services are accessible during normal business hours and help students to achieve satisfactory course progress. Student support services also help students to adjust to their studies and life in Australia and provide information about:

  • Legal Services
  • Emergency and health services
  • Facilities and resources
  • Complaints and appeals processes
  • Inquiries about course progress or attendance
  • Overseeing views and rights of students
  • Supporting students in hardship regarding studies, accommodation, work and safety
  • Maintaining an up-to-date bank of information relating to financial, legal or health professional


VET Students Handbook


ELICOS Students Handbook


Student Services Guide


Online Forms