Qualification descriptor

The Certificate III in Business reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Prerequisite requirements

There are no prerequisite requirements for individual units of competency.

Entry requirements

  • Applicants must provide evidence of successfully completed Year 11 or equivalent.
  • Students must be over 18 years of age at time of course commencement.
  • Students need an appropriate level of English to undertake this course (such as an English level of upper intermediate or IELTS 5.5). Please view the student enrolment requirements for more information.

Pathways into the qualification

  • None

This is a sample course only.

Unit CodeUnit NameCore/ElectiveHours
BSBCRT311Apply critical thinking skills in a team environmentCore20
BSBTWK301Use inclusive work practicesCore20
BSBOPS304Deliver and monitor a service to customersElective20
BSBOPS305Process customer complaintsElective40
BSBWHS311Assist with maintaining workplace safetyCore20
BSBPEF201Support personal wellbeing in the workplaceCore20
BSBPEF301Organise personal work prioritiesElective40
BSBTEC301Design and produce business documentsElective60
BSBTEC303Create electronic presentationsElective20
BSBINS302Organise workplace informationElective20
BSBOPS301Maintain business resourcesElective40
BSBXCM301Engage in workplace communicationCore20
BSBSUS211Participate in sustainable work practicesCore20
After achieving the BSB30120 Certificate III in Business, candidates may undertake a range of Certificate IV level qualifications within the BSB07 Business Services Training Package, or other Training Packages.
There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, a unit of competency will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit.
Further general information about studies and regulations can be found here.